By using the jera7 platform, you agree to this privacy policy. It outlines our commitment to protecting your personal information and our responsibilities toward you.
1 What Information We Collect
When you create an account or use our services on jera7, we collect certain necessary information. This data is used solely to provide you with the best possible experience. We never ask for unnecessary or excessive information.
Under our privacy policy, jera7 may collect the following types of information:
- Identity Information: Full name, date of birth, national ID number (for KYC verification).
- Contact Information: Email address, mobile number, and residential address.
- Financial Information: bKash/Nagad/Rocket number (for transaction verification only).
- Technical Information: IP address, browser type, device information, and login timestamps.
- Usage Information: Which games you played, how long you used the platform, and similar activity details.
This information is provided voluntarily at the time of registration. However, some data is collected automatically, such as cookies and log data.
2 How We Use Your Information
Jera7 uses collected information only for specific, legitimate purposes. Your data is never shared with third parties for commercial gain. Under our privacy policy, information is used in the following ways:
- Account Management: To create, verify, and manage your jera7 account.
- Transaction Processing: To securely process deposits and withdrawals.
- Customer Support: To quickly resolve your issues or answer your questions.
- Fraud Prevention: To detect and prevent suspicious activity.
- Service Improvement: Analytics to further improve your jera7 gaming experience.
- Legal Obligations: To fulfill legitimate requests from government or regulatory authorities.
- Promotional Messages: To notify you about bonuses and offers, only with your consent.
Jera7 never sells your information to advertisers or marketing agencies. This is a core principle of our privacy policy.
3 How Long Your Data Is Retained
Jera7 does not retain your personal data longer than necessary. Your information is generally stored for as long as your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.
| Data Type |
Retention Period |
Reason |
| Account Information |
Until Account Closure |
Service Delivery |
| Transaction Records |
5 Years |
Legal Compliance |
| KYC Documents |
5 Years |
Regulatory Requirements |
| Log Data |
1 Year |
Security Analysis |
| Marketing Consent |
Until Consent Is Withdrawn |
Your Preferences |
4 Sharing Data with Third Parties
Jera7 does not sell your personal information to any third party. However, limited data may be shared in certain specific circumstances. Under this privacy policy, we only share information in the following cases:
- Payment Processors: Only the minimum data necessary to process transactions with bKash, Nagad, and Rocket.
- Technology Partners: Contracted service providers operating the platform under secure agreements.
- Legal Authorities: Upon a valid order from a court or government authority.
- Fraud Prevention: Information on suspicious activity shared with relevant security authorities.
All third-party partners are contractually bound to uphold jera7's privacy standards. We ensure that they handle your information securely.
Jera7 never sells or transfers your information to advertising companies or data brokers.
5 Cookie Policy
Jera7 uses cookies on its website and app to improve your browsing experience. Cookies are small text files stored on your device. They keep you logged in and remember your preferences.
- Essential Cookies: Essential for the site to function properly and cannot be disabled.
- Functional Cookies: Remembers your language preferences and settings.
- Analytics Cookies: To analyze site usage and improve your experience.
- Security Cookies: Used to prevent fraud and unauthorized access.
You can disable non-essential cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the site.
6 Your Data Rights
Jera7 believes you have full rights over your own data. Under our privacy policy, you may exercise the following rights:
- Right to Access Your Data: You may request to know what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Withdrawal of Consent: You can withdraw your consent to marketing messages at any time.
- Portability: You may request a copy of your data in a standard, portable format.
- Right to Object: You may object to your data being used for specific purposes.
To exercise any of these rights, email us at [email protected]. We will respond to your request within 30 days.
If certain data cannot be deleted for legal reasons, we will explain those reasons to you in detail.
7 Child Protection Policy
Jera7 is firmly committed to child protection. Our platform is strictly for users aged 18 and above. Use of our services by minors is strictly prohibited, and our privacy policy makes no exceptions on this matter.
- Age Verification: jera7 follows a strict age verification process at the time of registration.
- Minor Detection: Any account suspected of belonging to a minor is reviewed immediately.
- Data Collection Restricted: We do not knowingly collect information from anyone under the age of 18.
- Parental Controls: If you believe someone has opened an account on behalf of a child, please contact us immediately.
If jera7 discovers that an account was created by someone under 18, it will be immediately closed and all collected data will be deleted.
8 Security Measures
Jera7 applies industry-leading security measures to safeguard your data. Our privacy policy is not just on paper — it is backed by real, effective technical protections.
- SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
- Firewall Protection: An advanced firewall system fully prevents unauthorized access.
- Two-Factor Verification: Two-factor authentication is available for your account.
- Regular Audits: Regular security audits are conducted by independent third-party experts.
- Staff Training: All jera7 staff are trained in privacy and data protection.
- Incident Response: In the event of a security breach, we will notify affected users within 72 hours.
Jera7 conducts regular penetration testing and vulnerability scanning to maintain security.
9 Changes to the Privacy Policy
Jera7 may update this privacy policy as needed. When changes are made, the revised date will be posted on this page. For significant changes, you will be notified directly.
- Notification Method: You will be informed of significant changes via email or app notification.
- Effective Date: The date of any change will always be noted at the top of this page.
- Assumption of Consent: Continued use of the platform after any changes constitutes acceptance of the updated policy.
- Periodic Reviews: We recommend reviewing this policy at least once every 6 months.
This privacy policy was last updated in January 2026. The next scheduled review is in July 2026.
10 Contact & Complaints
If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to jera7's Data Protection Team. We take all requests seriously and aim to respond as promptly as possible.
- Email: [email protected] (please include "Privacy Request" in the subject line for privacy-related inquiries).
- Response Time: 7 business days for general requests; 24–48 hours for urgent matters.
- Data Deletion Request: Processed within 30 days after identity verification.
- Grievance Resolution: Unresolved issues can be escalated to our senior authority.
Jera7's support team is available 24/7, seven days a week, to help with any privacy-related questions.